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About Zappos

At, our purpose is simple: to live and deliver WOW.

Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture.

We hope that in the future people won't even realize we started selling shoes online. Instead, they'll know Zappos as a service company that just happens to sell ________.

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News & Headlines

July 14, 2020 | CNN Business
Zappos is now selling single shoes and mixed size pairs

Read About Single And Mixed Shoes

June 24, 2020 | Retail Touchpoints
Zappos launches maternity clothing collection and blog

Read About Zappos Maternity

May 31, 2020 | The New York Times
Retail therapy: Zappos offers to listen to pandemic worries

Read About Listening To Pandemic Worries

Press Releases

JULY 14, 2020
Zappos Adaptive launches first-ever digital, single and different size shoes test program

Read About Zappos Adaptive

NOVEMBER 12, 2019 introduces Goods for Good platform with eco and socially conscious brands

Read About Goods For Good

OCTOBER 22, 2019 releases "The Power of WOW", shares electrifying stories from every corner of the business

Read About 'The Power Of WOW'

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