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Hartmann Reviews

Heritage - Zippered Tote
Heritage - Zippered Tote Posted:
Reviewer: from Nebraska
Overall: Rated: 3 stars! Comfort: Rated:3 stars! Style: Rated:3 stars!

This is a deceptively roomy bag, and the zippered top allows for slightly taller items to fit and be secured. Fits great under airplane seats, too. I use it as a briefcase for work; carries a 12" laptop and its separate padded case, as well as plenty of files. Inside zipper pocket is very deep. My only complaint is the strap...if it were just two inches longer, it would be perfect. As it is, it is difficult to get over my shoulder wearing a midwest-required winter coat.

Herringbone Luxe - Carry-On Expandable Spinner
Herringbone Luxe - Carry-On Expandable Spinner Posted:
Reviewer: from Madison CT
Overall: Rated: 1 stars! Comfort: Rated:1 stars! Style: Rated:1 stars!

DON'T ORDER THIS BAG FROM ZAPPOS. Three, yes three, of these bags have been shipped to me. All three have arrived LOCKED, and the lock cannot be unlocked without a TSA key, as confirmed by Hartmann. Even after three separate calls to Zappos customer service, I'm extremely disappointed that they still haven't managed to get a suitcase to me I could actually open! Utterly uncharacteristic of Zappos. And what a shame to have to give such a low rating to what's probably a very good bag, but I don't know how else to help prevent others from wasting time buying a bag that they'll be unable to use.

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