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What Zappos Customers are Saying!

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February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Gel-Cumulus® 18 Posted: Reviewer: from Aurora, CO Overall: 3 Stars Comfort: 3 Stars Look: 5 Stars
    Absolutely love the color of these shoes. I had ordered a size 12 which was too small. My toe went (uncomfortably) all the way to the end of the show. I returned that pair and ordered a 12 1/2, which fit the exact same way as the 12 with absolutely no difference in the length of the shoe. Sadly, I am returning the 12 1/2 as well.
  • GEL-Frequency™ 3 Posted: Reviewer: from Northville, MI Overall: 4 Stars Comfort: 5 Stars Look: 5 Stars
    Attractive shoe. Light weight. Good arch support. Ordered a half-size bigger based on reviews saying the shoe ran small. The shoe was slipping off my foot. So, I ordered my regular size (7.5) and it seemed more than a 1/2 size smaller. I was able to fit in it, but would have liked a little more toe room. I have wide feet (D) and there was plenty room width wise. I haven't walked much in the shoe yet, but it seems promising.
  • Gel-Nimbus® 18 Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 3 Stars
    I normally would buy a wide shoe, but his one fits perfectly. Generously sized toe box. Pure comfort for walking. My only request from ASICS is that they would repeat some of their previous, more adventurous color combos.
  • L19
    Posted: Reviewer: from Santa Barbara, CA Overall: 4 Stars Comfort: 5 Stars Look: 3 Stars
    These booties are so comfortable you would swear you are wearing slippers. I took these on a two week trip to Europe last fall and, alternating with some cute sneakers, my feet were Very Happy! I do feel like style wise they aren't quite as cute as I would wish but they were ok. They really are so amazingly comfortable that it made it worthwhile. I was on my feet for many hours with absolutely zero pain and zero break in required (and my feet tend to be picky).
  • X 17.2 FG Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    These are fairly comfortable, but the high cut sock-like support wasn't very tight on my ankle. I have somewhat narrow feet and had to tie these pretty tightly, because I just stepped out of them at one point. Overall these are good cleats for the price.
  • Adilette Cloudfoam Ultra Adjustable Posted: Reviewer: Overall: 4 Stars Comfort: 5 Stars Look: 5 Stars
    I ordered my regular size 9 however the length was about an inch too long. They did feel soft and comfy. Since they don't come in half sizes I decided not to size down to an 8.
  • Gel-Craze TR 4 Posted: Reviewer: from New York City Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Like everyone else said in their review, this shoe fits perfectly if you do a 1/2 size up from your normal. I usually wear a 10 and ordered a 10 & 1/2 and they fit perfectly. I ordered these to take on my vacation to Greece since I wanted a new sneaker for the amount of walking I was planning to do. These were perfect. Great support and traction. Extremely comfortable. Cannot recommend these enough!
  • GEL-Nimbus® 19 Posted: Reviewer: from South Dakota Overall: 1 Stars Comfort: 1 Stars Look: 3 Stars
    I loved the Nimbus 18, but this is totally different. My feet hurt. My pinky toes are cramped. I went up a half size after reading the comments and I'm glad I did. I'm going to try the Asics Quantum gel. My sister had a pair and they felt very comfortable. Seriously disappointed in these shoes.
  • Gel-Kayano® 23 Posted: Reviewer: from Nebraska Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    We love asics shoes. These shoes are very comfortable, especially given the fact that they are designed specifically for overpronation. I did need to order a half a size larger as these run a bit narrow. I wore a brand-new pair of shoes on a trip without breaking them in and did not have any issues. Great shoes.
  • adissage Posted: Reviewer: from Jersey City Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I bought these for my husband. He has sensitive feet, and is pretty picky about what he wears. He doesn't like flip flops at the pool, but he likes these. Big win!

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