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What Zappos Customers are Saying!

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February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Messi 16.3 TF Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 5 Stars
    Nice shoe. Like most indoor football cleats they won't last but I would recommend these.
  • GEL-Frequency™ 3 Posted: Reviewer: from Albuquerque Overall: 3 Stars Comfort: 3 Stars Look: 5 Stars
    I usually wear this brand, but this particular shoe had something in the right shoe that felt uncomfortable. They were a nice looking shoe, but I had to send them back.
  • Gel-Venture® 5 Posted: Reviewer: from Wilmington Overall: 3 Stars Comfort: 1 Stars Look: 3 Stars
    Every few years, I forget that a wide in Asics is not very wide at all and try them again. Luckily Zappos return policy couldn't be easier. I can't accurately rate the arch support as I remove the built-in footbeds to replace with my orthotics. Construction and style are nice, but just not for me.
  • Gel-Nimbus® 18 Posted: Reviewer: from Gilbert, AZ Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Love these shoes. Second pair! Comfortable and fun.
  • Gel-Resolution 7 Posted: Reviewer: from WA Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I wasn't sure when I made the change from the Gel-Solution Speed 3 to Resolution 7, but I've had the R7s for a couple of weeks now and actually like them more than the Speed 3s. As a runner, I have bouts with plantar fasciitis, so I did put in Superfeet insoles because I require a bit more arch support; however, for those who don't have to deal with PF, the support seems decent.
  • Gel-Nimbus® 18 Posted: Reviewer: from Maryland Overall: 3 Stars Comfort: 2 Stars Look: 5 Stars
    Asics really screwed up when they reduced the size of their toe box several years ago. I needed to replace my old Gel Nimbus, and these pressed down on my big toes. These have the great Gel Nimbus cushioning and arch support. They run a half size smaller than older Asics shoes - I wear a 6 in regular shoes but always wore a 7 in athletic shoes and all Asics. I needed a 7 1/2 to get this shoe to fit. I have tried numerous Asics styles, and all of them press down on my big toes to some degree. I tried Brooks as an alternate - great room in the toe but not very good arch support.
  • Gel-Fit YUI Posted: Reviewer: from Lebanon, IN Overall: 4 Stars Comfort: 5 Stars Look: 5 Stars
    So, my issue with this shoe was only one thing. The lace up mechanics don't stay tight. The body of the shoe is mostly mesh but i think that wing strap lacing is the issue that i had most. They are super cute and stylish for just running or jogging, but not so good for weights or strength training where you need full support.
  • Gel-Venture® 5 Posted: Reviewer: from St. Louis, Missouri Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    These are my second pair only difference is I bought a different color combination. These are awesome shoes for my wide foot along with my doctor prescribed arch inserts. The shoes hold up and I love the style. I couldn't find a better price anywhere...even cheaper than my first pair I bought at the mall.
  • Gel-Nimbus® 18 Posted: Reviewer: Overall: 5 Stars Comfort: 5 Stars Look: 3 Stars
    These are a little bright. I like them but I got the thumbs down from the family. I wear athletic shoes almost all the time for support so I need them to go with multiple outfits. The heels feel a little too squishy too.
  • Gel-Game 6 Posted: Reviewer: from Texas Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    The shoe fits true to size. I usually wear Asics shoes for tennis and these are very comfortable.

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