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What Zappos Customers are Saying!

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Angela

February 14th, 2017

Hello! I wanted to email and let everyone at Zappos know how happy I am with your service. In a time when it seems like customer service is less of a focus for most companies, Zappos continues to exceed expectations! Each time I call I am extremely pleased by the help, knowledge and general feeling of someone caring about whatever issue I'm having. You all are doing everything right and will have my business forever!

Latest Reviews

  • Kilty Suede Moc Posted: Reviewer: from Virginia Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I keep trying Minnetonka. Someday they'll make one that runs narrow. This one does not. It runs true to width, but I found the shoe runs large. I usually wear an 8N. I returned it for a 7, which did fit in length. Great suede. The kilty feature seems more grown-up than beading, imo. Color adtually was the same as displayed on my monitor.
  • UA Dash RN 2 Posted: Reviewer: Overall: 4 Stars Comfort: 4 Stars Look: 4 Stars
    Great for running, walking and even for everyday errands. Love the colors.
  • Friendly Posted: Reviewer: from Denver Overall: 5 Stars Comfort: 3 Stars Look: 5 Stars
    I ordered these in black in the 8 W side based on the measurements and reviews. They felt a little tight. I think the 8.5w would have worked perfectly, but they didn't have enough arch support for me. Overall, cute shoe with nice details.
  • Sophia Posted: Reviewer: from Denver Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I ordered these in the nude color in the 8.5 W size. I have wide feet and generally hate wearing heels. These shoes are incredibly comfortable! Wore them for several hours the first time out without any problems.
  • 66555 Rabea 55 Posted: Reviewer: from New York Overall: 3 Stars Comfort: 3 Stars Look: 5 Stars
    I love how these look. But they are not leather, so they cut into your skin. The worst is at the back (top) where it rubs above your heel. it also scrapes at the front of the ankle and at the toes, because the edges with the "velcro" are rough and they cut into you. I couldn't return them because I had worn them one day, so I took them to the shoemaker, where I am spending a small fortune to build in a cushion at the back heel, and to soften the edges. We'll see if this works. Too bad...I really like how they look.
  • Encanto Finley Low (Toddler/Little Kid) Posted: Reviewer: Overall: 5 Stars Comfort: 3 Stars Look: 5 Stars
    These are super cute shoes for my 4 year old. They run a bit big but all Keen's seem that way.
  • Jazz Hook & Loop (Toddler/Little Kid) Posted: Reviewer: from NJ Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    I love the style and they seem east to put on but I think they run small. If you are in doubt buy a size up or the wide.
  • Benassi Swoosh Posted: Reviewer: Overall: 4 Stars Comfort: 3 Stars Look: 3 Stars
    Love them. The strap is a little tight, but great for sliding on-the-go situations.
  • Irenee Posted: Reviewer: Overall: 3 Stars Comfort: 3 Stars Look: 4 Stars
    Very cute shoe and runs true to size. I love the style of the shoe, every minimalistic.
  • Flaco Posted: Reviewer: from Virginia Overall: 5 Stars Comfort: 5 Stars Look: 5 Stars
    Got these in the gold suede. They look and feel amazing. They are comfortable beyond belief The suede looks great. These are high quality shoes. I do wish Lakais came with an extra pair of laces

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